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I would recommend them to anyone wishing to contract consultants who are efficient, timely and flexible and have a strong work ethic... read more >>
Kathy Grace, Service Development Manager for the Ministry of Health.

 

I am appreciative of the high quality of work you have produced... read more >>
Joseph Gallagher, Executive Manager, First Nations Health Council

 

Thanks for the wonderful, clear and useful presentation. I think you and your team have done a really excellent job! Thank you for doing such a great job in such a short space of time”... read more >>
Deborah Schwartz, Executive Director, Aboriginal Health

“Maori health care workers [such as Kāhui Tautoko Consultants] have a longer history of coordinated reform in primary health care; we as Aboriginal health care workers, have much to learn from them” read more >>
Dr Evan Adams, Aboriginal Health Physician

Quality Statements Print E-mail

Quality is an integral part to everything we do. We meet client requirements and provide both employee and client satisfaction in the performance of our work while offering best value, quality and service

OUR VALUES

We undertake to:

Listen to you
To enable us to provide clients with a solution tailored specifically to their needs. Some organisations are not sure where to start; some have a plan but are unsure about how to implement it; some have implemented their plan but are not sure whether it is working. We will listen to our clients needs and help to resolve any “road blocks”

Be honest with you
This is a core personal value for the Directors and underpins the Company’s service provision to clients. We will be honest with clients so that success is achievable and practical. We will tell it like it is and we hope clients are honest with us in return. We want to achieve a win-win solution for everyone.

Communicate with you
We will ensure communication is clear and easily understood to a wide range of audiences. That means using client terminology wherever possible and not “bamboozling” people with fancy words or jargon.

Maintain Positive Relationships
We have a strong focus on people and believe that relationships, both formal and informal, are the cornerstone of enduring success. We get to know not only our clients, but also the clients of organisations we work with to better understand their drivers, pressures and aspirations. Our reputation relies on maintaining good relationships

 

QUALITY MANAGEMENT SYSTEMS

Quality Policy – We are committed to providing quality consultancy services that meet the needs of all clients and key stakeholders. We will build and maintain productive relationships with clients, community organizations and government agencies to support the development of indigenous communitites.

Quality Objectives

  • The services we provide reflect the specified needs of out clients and meet their deadlines and delivery requirements
  • We will maintain a Quality Management System to meet the requirements of ISO 9001:2008
  • We will ensure staff meet client requirements and we will encourage staff development
  • We will aim to become a profitable and successful business producing a return for the shareholder
  • We Aim to be recognized as a leader in our field