New Zealand Office

Comments from Our Client Satisfaction Surveys

• Keep up the excellent work. Ngāti Ranginui Iwi Society
• Very useful and skillful people – thanks for going beyond the call of duty. Te Hauora o te Hiku o te Ika, Kaitaia
• Thanks for all your support – your contribution has been superb. Chairman, Wairoa PHO
• Training issues were developed and completed with much depth and received with great enthusiasm. This will ensure a solid foundation for the groups’ future plans and will benefit the whole of our community. Chairman, Mauke Organisation, Wellington
• Thank you for your mahi on our behalf. We appreciate your proficient and professional development of our documents which steers a clear pathway for our delivery of services… Chairperson, Ngāti Koata no Rangitoto ki te Tonga Trust  
• Always a privilege and a joy to work with you. Chairman, Pacific Island Health Services, Wellington
• [Mara] did an excellent job in working with our partners in Samoa Ministry of Health and she built excellent relationships. Project Coordinator, NZAID
• It was a please doing business with your organisation and I look forward to working with you in the future. Tanenuiarangi Manawatu Incorporated
• It was great to work with someone who was open and committed to producing a quality report. Ministry of Health 
• The information collecting process and the document that was produced were of a high standard and made a positive contribution to the Department's goal of improving digital literacy and connection to communities. I have no hesitation in recommending Kāhui Tautoko Consulting to any government agency or business seeking a trusted and reliable organisation to work with. Department of Internal Affairs 
• I am impressed by not surprised we chose you because you were proven and we were not let down. Overall professionals and would definitely use and recommend anything they perform in the future. He Waka Kotuia ō Araiteuru 
• Developing and maintaining working relationships and the delivery of a quality product are important aspects of contract work for the Ministry. We are more than satisfied with the way Kāhui Tautoko Consulting Ltd conducted itself during this project. We very much look forward to this working relationship continuing.Ministry of Education
• Kāhui Tautoko continues to grow from strength to strength with the obvious leadership of Mara. It was a pleasure to work with both Careene and Cain. The work was of an exceptional standard and they complimented each other. He Waka Kotuia ō Araiteuru
• Tino pai tō koutou mahi! Mana Wahine
• You operated so professionally and with heart. From entering your office, the big smiles, the genuine warmth of your welcome, your knowledge, skill and experience in the work you do, your networks, the stunning kai that accompanies those cups of tea! You are a model to be cloned!! Me pēhea te whakakupu i ngā whakaaro ki a koutou? Nā koutou te whāriki i whakatakoto, kia taea e tātou te tuitui hei whakarangaranga i ngā hononga pūmau. Ministry of Education
• Well done Team, I look forward to further mahi with you in the next phase of whānau ora project. Was great not having to worry about the project. We knew it was in good hands and that all deadlines would be met. Exceptional services as expected. Te Tihi O Ruahine Whanau Ora Collective 
• Staff came through as always. I have absolute faith in KTCL and will definintely use again. Arai Te Uru Whare Hauora 
• Ngā mihi nui kia koe Naomi otirā kia koutou katoa o Kāhui Tautoko, i māmā ai te whai i ngā mahi i runga i te tika me te pono, ā, ko tātau katoa ka whai hua mai i ngā mahi e mahia nei e tātau. Tēnā rawa atu koutou katoa! CEO, Te Roopū Pookai Taaniwhaniwha, Te Roopū Whakapakari Ora Trust (Te Waka Whaiora Trust)
• Happy with the work Careene did for our collective. Hope to utilise her skills and expertise further in 2013. Te Poha Oranga Whānau Ora Collective 
• Excellent service. Assisted us achieve clarity around a complex situation. Kei te aroha me te kaha. Chair, Jigsaw Family Services Inc
  
• You guys rock. You are professional, supportive, stunningly competent, fun and easy natives to work with! We love you guys! Māori General Manager, MidCentral District Health Board 

Comments from clients who have provided written references

I was very impressed with the professionalism and common sense approach though always displaying respect and appreciation of our organisational tikanga/values and principles. The final report was extremely absolute with our tikanga imbedded throughout the entire document. Kāhui Tautoko made such an impact on this process because of their prompt completion of milestones and timely submission of reports which is critical in a contract for service relationship

CEO, Awarua Whānau Services

Kāhui Tautoko's work is of a very professional standard, they operate within sound ethical boundaries, meets timelines, sound business knowledge and has a desire to work within the cultural requirements of indigenous people in particular.

CEO, Best Care Whakapai Hauora

As the Managing Director, I have had the privilege of an excellent working relationship with the Directors of Kāhui Tautoko Consulting Ltd and their team. I consider them to not only be professional colleagues but they possess the necessary personalities that make you feel comfortable whenever dealing with them. Kāhui Tautoko Consulting Ltd always meets their deadlines regardless of what is requested of them and they have always delivered high quality services to our organisation. We have been privileged to walk our journey with Kāhui Tautoko Consulting Ltd and know they share the same vision in developing a vibrant, successful, healthy and positive community.

Brenda Kupa, Managing Director, Central Health Ltd.

Kāhui Tautoko Consulting Ltd have provided our organisation with a wide range of services over the years and we continue to utilise their services whenever the opportunity arises. In effect, for the work that they specialise in, they are our "preferred supplier". We have found the staff we work with to be professional and responsive, and their personal relationship style to be honest and supportive. They are very reliable, they have delivered quality services to our organisation and are strongly committed to the development of communities and community organisations.

Audrey Robin, CEO, Te Kupenga Hauora - Ahuriri

We have worked closely with key personnel at Kāhui Tautoko Consulting Ltd and found them to be professional and easy to work with. They are knowledgeable in key areas, particularly health promotion and consumer needs. We have enjoyed working with Kāhui Tautoko Consulting Ltd and their contribution to the process has been valuable. They assess each situation and put staff at ease whilst extracting required information from the client during difficult times. We would use the services of Kāhui Tautoko Consulting Ltd again.

CEO, International Accreditation New Zealand

Kāhui Tautoko has enabled us to map out milestones and goals in our quest to becoming a quality kaupapa Maori provider. They have been able to capture what is unique about us and translate it into a quality framework. The professional advice Kāhui Tautoko continues to provide has meant we are able to foresee emerging areas of concern and contain foreseeable risks. Our success has been directly related to the work and ongoing relationship we have with Kāhui Tautoko. Though we are situated in the Southern South Island (Dunedin) and have a number of regional choices for similar services, the benefits in working with Kāhui Tautoko continue to outweigh any financial cost for their services.

General Manager, Te Roopū Tautoko ki te Tonga Inc.

I am pleased to provide a reference for Kāhui Tautoko Consulting Ltd, which the Department of Internal Affairs contracted to write a resource to assist hapu, iwi and community groups develop digital initiatives. the group provided regular milestone reports that met the Department's requirements in terms of timelines and quality. I have no hesitation in recommending Kāhui Tautoko Consulting to any government agency or business seeking a trusted and reliable organisation.

Adrienne Percy Acting Manager Crown Funding and Trusts, 

We invited Kāhui Tautoko Consulting Ltd to undertake a management and governance audit. This allowed us to get a benchmark measure of our performance and also identify areas that need attention. Not only were they able to involve and engage our staff and stakeholders exceedingly well, but they presented their final report at our strategic planning hui in a way that encouraged governance and built staff morale and commitment. I have no hesitation in recommending Kāhui Tautoko Consulting Ltd to any other organisation that wants to deliver outstanding service.

Robyn Corrigan, General Manager, Ngāti Kahu Health and Social Services, Mangonui

I have been impressed by the level of professionalism…which combined with their significant experience within the health sector, was well received by the Department’s management and nursing staff. Their results were achieved within a short timeframe and they have worked at all times with the Department to achieve our objective.

L. Knight, Department of Corrections

They have shown tremendous commitment to completing this assignment, at times under extreme time and contractual pressures. Their analytical skills were clearly evident, as was their capacity to think strategically and anticipate requirements…the result was a report that met all the objectives set…

J. Royal, Ministry of Health

We have worked with Kāhui Tautoko Consulting Ltd for over 18 months and during this time, I have found them to be professional and excellent to work alongside. We are grass roots people and had no experience in addressing all the accountabilities of Government, so their ability to explain things in a language we could understand has been both beneficial and critical to our ongoing progress. Kāhui Tautoko Consulting Ltd’s approach to our communities allowed us to do things our way and their respect for the fact that te reo is our first language was obvious and supported. We have been able to learn at our own pace. We have a close relationship with Kāhui Tautoko Consulting Ltd and we intend to maintain this relationship for a long time as Kāhui Tautoko Consulting Ltd is now part of our wider whanau

Tangiora Tawhara, Executive Officer, Pūao te Ata Tū a Tūhoe Trust

Kāhui Tautoko Consulting Ltd was contracted to prepare a draft of our Annual Plan from a number of base documents. The request was short notice and the timelines tight. The work was done promptly and with minimal fuss, and completed before the agreed date. We were impressed with the professional approach of Kāhui Tautoko Consulting Ltd. The quality of the draft was excellent and conformed very well to our brief. The writing was clear, the document well organised and several useful suggestions were incorporated. I would not hesitate to use Kāhui Tautoko Consulting Ltd again should the opportunity arise

Win Bennett, Director Planning and Funding, Capital & Coast District Health Board. 

We have found the quality of the work produced by Kāhui Tautoko to be of an extremely high standard. They follow instructions, and are very responsive to their client’s needs. we appreciate progress reports which gives us comfort that deadlines are on track and we have found they meet such deadlines. We have found the staff of Kāhui Tautoko to be professional, possess high ethical standards, reliable and honest in their approach.

Danielle Harris, Chief Executive Officer, Tānenuiarangi Manawatū Incorporated and Te Mauri o Rangitaane O Manawatū

Good references, handouts and folders great for us to keep and refer back to. All aspects [of the governance training] were good. Gave a very good understanding of what it is to be a Trustee. 

Governance Training Participant, Hinepukohurangi Trust, Ruatāhuna